Widerrufsrecht

Return and Refund Policy:

At BalyShop.com, we stand by the quality of our products and want our customers to be completely satisfied with their purchases. Therefore, we offer a hassle-free 30-day return and exchange policy, as well as free returns and refunds.

Return Process:

If you wish to exchange a product, please notify us within 30 days of receiving your order.
Once we receive the returned item, we will process your exchange within 7 days and notify you via email.
Please note that for exchanges initiated due to customer-related issues, an additional $9.9 USD shipping fee will be applicable.

Refund Process:
If you decide to return a product for a refund within 30 days of receiving it, please send the item to our designated warehouse. Once we receive the returned item, we will process the refund within 7 days.
Refunds will be credited back to the original payment method. Please allow 7-15 business days for the refund to reflect in your account. The exact timing may vary depending on your bank.

Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please take photos of the product and contact us immediately.
We will address the issue within 3 business days and provide a prompt and free replacement.
Please note that we cannot provide compensation or accept returns for items damaged by the customer.

We take pride in offering excellent customer service, and our dedicated support team is here to assist you with any inquiries or concerns related to returns and refunds. Your satisfaction is our priority, and we are committed to making your shopping experience with BalyShop.com a delightful one.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Return address:

344 North Shore Circle,

Windsor Colorado 80550,

United States